CommunicationsEntrepreneurLeadershipTraining Finding the right balance between how you handle success and failure makes a tremendous difference in how motivated or unmotivated your team members are.
BooksCommunicationsGuest BloggerLeadership When your key team members have conflict, the work environment can become toxic and the entire team can be affected.
Here is a 6-step strategy for bringing valuable team members together, and handling conflicts. Rebecca and John are smart, capable executives who are effective and talented in their respective functions. It started with something minor, and it has escalated with every interaction and project. Now every team meeting is being undermined by their disagreements, and they are coming to you to plead their own cases and get their way.
You cannot imagine your organization being as effective without either one — but they are driving you crazy! It is becoming evident, however, that your expectation that they will settle their differences is not going to happen.
And it has come to your attention that it is creating a toxic environment for the whole team. Although the names have been changed, I was the leader in a situation like this — and I failed at confronting this situation early on. I learned some real lessons through it all, and now help leaders deal with conflicts in their organizations.
Conflict is a part of team dynamics. As long as humans work together, there will be disagreements. Knowing why people disagree, having a process to resolve conflicts in place, and knowing when to step in is the job of the leader.
There are lots of ways to tackle this, but the worst thing you can do is nothing. Nothing will get better until you step in.
Take Control of the Situation 1. Give them the agenda ahead of time, and ensure that you three will not be interrupted. Set the tone of the meeting and lay out expectations: We often assume that our team shares our vision, purpose and value for the organization, without knowing that they do.
Let them know respect—for each of them and for the entire team—is one of those values. Find out what they want. Ask each of them to articulate what results they want from the meeting and what they want to happen afterwards.
Let each have their turn to speak.
The talking stick was used for centuries by Native American tribes. It designated who had the right to speak when matters of great concern came before the council.
As long as a leader held the stick, only he could talk. Give each one a designated time to tell their side of the story, without interruption. At the end of each time period, ask the other person to paraphrase what they heard to ensure everyone is communicating.
Have them plan and commit.
Ask them for a plan on how they can resolve their conflicts in the future. Ask each of them to commit to doing one thing to mend fences in the next week, based on what they heard the other one say.
Schedule and keep a follow-up meeting in two weeks to gauge progress.Leadership Lesson: Tools for Effective Team Meetings - How I Learned to Stop Worrying and Love my Team By Yvette Pigeon, Ed.D., and Omar Khan, M.D., M.H.S.
Effective meetings are not only integral to achieve team goals and successful completion of tasks, but also are reflective overall of team functioning (Heinemann & Zeiss, ).
Losing your balance here means losing your team, your efficiency, and your effectiveness as a leader. This knowledge is based on a true story where managers learnt to become true leaders by applying the four sides of leadership, which helped them leading their teams to success.
This is the time to connect with your company team and your external stakeholders. Naturally a company needs to figure out what caused the crisis, develop workarounds and implement required changes if possible (depending on the nature of the crisis).
When your key team members have conflict, the work environment can become toxic and the entire team can be affected. Here is a 6-step strategy for bringing valuable team members together, and handling conflicts. GASTON COLLEGE CENTER FOR WORKPLACE EXCELLENCE presents rutadeltambor.com Leading Your Team Workshop Series Series Objectives This series focuses on helping new leaders develop foundational skills to lead their employees.
Learning to Lead Your Team Regardless of the size of your student ministry, you have a team to lead. If you are in a church with multiple student ministry staff members, your team will look much different than the part-time youth director that has three small group leaders and someone who does games on Wednesday nights.